Privacy Policy

Unbound Lineage (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from our website.

Website: https://unboundlineage.com/

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect different types of personal information to provide and improve our services.

1.1 Device and Usage Information

When you visit our website, certain information is collected automatically, including:

  • IP address
  • Web browser type and version
  • Time zone and approximate location
  • Device type (mobile, tablet, desktop)
  • Pages viewed and time spent on the site
  • Products viewed or searched
  • Referral sources (such as social media or advertisements)

This information is collected using cookies, log files, web beacons, tags, and pixels.

Purpose:
To ensure the website functions properly, analyze performance, and improve user experience.

1.2 Order Information

When you make a purchase, we collect the following information:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment details (processed securely through third-party providers)
  • Order details (products, sizes, quantities)

Purpose:
To process transactions, fulfill orders, arrange shipping, and provide order confirmations and updates.

1.3 Customer Support and Communication Information

When you contact us or interact with our support services, we may collect:

  • Name
  • Email address
  • Any message or details you provide

Purpose:
To respond to inquiries, provide support, and improve our customer service.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill orders
  • To manage payments and transactions
  • To communicate with you regarding orders or inquiries
  • To improve website functionality and performance
  • To detect and prevent fraud or unauthorized activity
  • To send marketing communications, only where consent has been provided

You may unsubscribe from marketing emails at any time.

3. Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary to operate our business:

  • Shopify (our eCommerce platform)
  • Payment processors such as Stripe or PayPal
  • Shipping and logistics providers
  • Analytics and marketing service providers

These third parties are required to protect your information and use it only for the intended purpose.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Maintain your shopping cart
  • Analyze site traffic and usage
  • Improve marketing effectiveness

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders and provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

When your information is no longer required, it is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at:
support@unboundlineage.com

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption
  • Secure payment gateways
  • Restricted access to sensitive data

While we take reasonable precautions, no method of transmission over the internet is completely secure.

8. Third-Party Links

Our website may contain links to third-party platforms such as social media networks. We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13 or the applicable age in your jurisdiction. We do not knowingly collect personal data from children.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your region. By using our website, you consent to such transfers.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Updates will be posted on this page with a revised effective date.

12. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us:

Email: support@unboundlineage.com
Website: https://unboundlineage.com/