Shipping Policy

At Unbound Lineage, we are committed to delivering your order efficiently and securely. This Shipping Policy outlines our processing times, delivery estimates, and shipping fees.

1. Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed on weekends or public holidays
  • During high-demand periods (such as new drops), processing times may be slightly extended

Once your order has been processed, you will receive a confirmation email with shipping details.

2. Shipping Rates

United States

  • Free Shipping on orders over $99
  • Standard Shipping Fee: $5.99 (for orders below $99)

International Shipping

  • Flat Rate Shipping Fee: $9.99
  • Free shipping does not apply to international orders unless stated otherwise

3. Estimated Delivery Times

After your order has been processed, estimated delivery times are as follows:

  • Standard Delivery: 2–5 business days
  • Extended Delivery (rare cases): Up to 8 business days

Please note:

  • Delivery times are estimates and not guaranteed
  • Delays may occur due to shipping carriers, customs, or external factors beyond our control

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email.

You can use this tracking number to monitor your shipment in real time.

5. Shipping Destinations

We currently ship:

  • Within the United States
  • Internationally to selected countries

If your location is not supported at checkout, please contact us for assistance.

6. Customs, Duties, and Taxes (International Orders)

For international orders:

  • Customers are responsible for any customs duties, taxes, or import fees
  • These charges are not included in the product price or shipping cost
  • We are not responsible for delays caused by customs clearance

7. Delivery Issues

Incorrect Address

Please ensure your shipping address is accurate at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer
  • If you notice an error, contact us immediately before your order is shipped

Lost or Stolen Packages

Once an order has been shipped, Unbound Lineage is not responsible for:

  • Lost packages
  • Stolen deliveries

If your tracking shows delivered but you have not received your package, please contact the shipping carrier directly.

8. Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • High order volumes
  • Weather conditions
  • Carrier disruptions
  • Customs processing (for international orders)

We appreciate your patience in such situations.

9. Contact Information

For any shipping-related questions or concerns, please contact us:

Email: support@unboundlineage.com
Website: https://unboundlineage.com/